Language: EN SK

ITIL Change Management + Release Management Training, course

Company OMNICOM, s.r.o.
Date specification individual schedule
Time 09:00 - 17:00
Price without VAT 32 000 Sk / 1 062,21 € (The price includes the course fee, manual, lunch and refreshment)
Price including 19% VAT 38 080 Sk / 1 264,02 €
Locality Hotel Apollo, Dulovo nam. 1 Bratislava, Slovakia, 821 08, Bratislava, Slovakia, Slovakia
Contact on the company Mrs. Katarina Rumanovicova
phone: +421 2 44452840
fax: +421 2 44452813
e-mail: rumanovicova@omnicom.sk
(Please, set www.education.sk as information resource )
Web www.itsm.sk
Goal of the activity

The goal of this activity is to obtain a deep understanding of Change Management & Release Management processes.

Target group - Owners of Change Management and Release Management processes - Project team staff responsible for Change Management and Release Management - Persons responsible for evaluation and operations of Change Management and Release Management processes.
Conditions of acceptance For existing holders of ITIL V2 “Foundation Certificate in ITSM” only.
Content

1.Detailed description of Change Management and Release Management processes 2.Special roles in Change Management and Release Management process 3.Reporting, metrics and key success indicators 4.Project implementation principles 5.Requirements to SW that supports Change Management and Release Management

Age category Adults
Type of activity course
Form of activity daily
The debate language Slovak language
Category Computers - IT service management
Management - Management of objects, processes, activities
Management - Management of development and changes
Professional guarantee Mentor certificates: "Managers Certificate in ITSM"

Detail of the company

Company OMNICOM, s.r.o.
Residence Račianska 71, 832 59, Bratislava, Slovakia
Contact on the company Phone: 421244452840
Fax: 42144452813
E-mail: omnicom@omnicom.sk
(Please, set www.education.sk as information resource )
Web www.omnicom.sk
Description of the activity

OMNICOM is officially authorized as Accredited Training Provider for ITIL Foundation V2, V3 and V3 Bridge courses by EXIN, the Examination Institute for Information Science.

Independent EXIN accreditation is intended to safeguard and guarantee the quality of training providers. EXIN has strong quality standards for accredited courses. Accredited training providers are qualified, distinguish themselves and receive recognition from the industry.

Consulting Advisory and consulting activities in the following areas are being offered: We are offering consultancy and tutorial activities in this countries and regions:
  • Czech Republic
  • Slovakia
Refferences
(our top clients)
  • Verejné kurzy ITIL/ITSM: T-Mobile, Slovak Telekom, Orange, VÚB, SLSP, PB, NBS, Dexia banka, VSE, SSE
  • Neverejné kurzy ITIL/ITSM: Slovak Telekom, T-Systems, SPP, ZSE, E.ON IS, ST – Rádiokomunikácie, Dell
  • PRINCE2 kurzy: Min. financií SR, Min. obrany SR, VÚB, Poštová banka, Chemosvit, ...
  • Poradenstvo - ITSM projekty: implementacia ITIL disciplin: SHMU, Radiokomunikacie, s IT Solutions, D