ITIL Problem Management Training, course
| Company | OMNICOM, s.r.o. |
|---|---|
| Date specification | individual schedule |
| Time | 09:00 - 17:00 |
| Price without VAT | 16 500 Sk / 547,70 € (The price includes the course fee, manual, lunch and refreshment) | Price including 19% VAT | 19 635 Sk / 651,76 € |
| Locality | Hotel Apollo, Dulovo nam. 1 Bratislava, Slovakia, 821 08, Bratislava, Slovakia, Slovakia |
| Contact on the company | Mrs. Katarina Rumanovicova phone: +421 2 44452840 fax: +421 2 44452813 e-mail: rumanovicova@omnicom.sk (Please, set www.education.sk as information resource ) |
| Web | www.itsm.sk |
| Goal of the activity |
The goal of this activity is to obtain detailed information about Problem Management proccess and its implementation. |
| Target group | - Owners of Problem Management process - Members of designing teams responsible for PM process implementation - Persons responsible for evaluation and operation of Problem Management process |
| Conditions of acceptance | For existing holders of ITIL V2 “Foundation Certificate in ITSM” only. |
| Content |
1.Detailed Problem Management process description, it´s purposes, inputs and outputs, detailed description of all the activities of PM process 2.Roles in Program Management process 3.Reporting, metrics and key success indicators 4.Implementation project principles 5.Requirements to SW tools, that supports Problem Management proccess |
| Age category | Adults |
| Type of activity | course |
| Form of activity | daily |
| The debate language | Slovak language |
| Category |
Computers - IT service management Management - Management of objects, processes, activities Management - Management of development and changes |
| Professional guarantee | Mentor certificates: "Managers Certificate in ITSM" |
Detail of the company
| Company | OMNICOM, s.r.o. |
|---|---|
| Residence | Račianska 71, 832 59, Bratislava, Slovakia |
| Contact on the company |
Phone: 421244452840 Fax: 42144452813 E-mail: omnicom@omnicom.sk (Please, set www.education.sk as information resource )
|
| Web | www.omnicom.sk |
| Description of the activity |
OMNICOM is officially authorized as Accredited Training Provider for ITIL Foundation V2, V3 and V3 Bridge courses by EXIN, the Examination Institute for Information Science. Independent EXIN accreditation is intended to safeguard and guarantee the quality of training providers. EXIN has strong quality standards for accredited courses. Accredited training providers are qualified, distinguish themselves and receive recognition from the industry. |
| Consulting |
Advisory and consulting activities in the following areas are being offered:
|
| Refferences (our top clients) |
|
Free registration
Please register yourself and get a number of services for free which can make your work easier. Please select one of the two types of registration according to the requested range of services:
Company (personnel manager)
- all activites are displayed together with contact data
- arrange activities in order of date of proceedings or date of updating
- keeping interesting activities in your own list
- on-line ordering of activities where there is a picture of the shopping trolley – possibility to order the attendance in the educational activities for other employees as well
- setting the agent (sending information about new educational activities) for employees of the company at different email addresses
- sending an email of the newsletter about news of the project and current events
- searching for suppliers (educational companies, hotels or consulting companies) by means of sending requests to the registered companies
- setting display of the price with or without VAT (to be chosen) at the basic display
Individual
- all activites are displayed together with contact data
- on-line ordering of activities where there is a picture of the shopping trolley
- arrange activities in order of date of proceedings or date of updating
- keeping interesting activities in your own list
- setting the agent (sending information about new educational activities) to be sent at the email address entered during the registration
