ITIL service manager ISEB exam preparation, course
| Company | HEWLETT-PACKARD, s.r.o. |
|---|---|
| Date of the event | 22.1.2009 - 22.1.2009 |
| Applications deadline | 22.1.2009 |
| Price without VAT | 9 840 CZK | Price including 19% VAT | 11 710 CZK |
| Locality | Vyskočilova 1/1410, Praha, Czech Republic |
| Contact on the company | Petra Javůrková phone: +420 261 307 586 e-mail: skoleni_hp@hp.com (Please, set www.education.sk as information resource ) |
| Web | http://www.hp.cz/skoleni/kurz-detail.php?k=UC409S |
| Goal of the activity | This course helps the participant prepare for the ISEB ITIL (IT Infrastructure
Library) Service Support and the Service Delivery exams. Passing these two exams
leads to the accredited ‚Managers Certificate in IT Service
Management‘. Exam techniques are outlined, the exam case is analyzed in
detail and possible problem areas within the case are identified per process.
Possible questions are discussed in the group. The participant leaves the course
with material to better prepare for the exam.
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| Target group |
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| Conditions of acceptance |
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| Age category | Adults |
| Category |
Computers - Other Management - Management of objects, processes, activities |
Detail of the company
| Company | HEWLETT-PACKARD, s.r.o. |
|---|---|
| Residence | Vyskočilova 1/1410, 14021, Praha, Czech Republic |
| Contact on the company |
Phone: +420 261 307 111 Fax: +420 261 307 394 E-mail: skoleni.hp@hp.com (Please, set www.education.sk as information resource )
|
| Web | www.hp.cz/skoleni |
| Description of the activity |
Hewlett-Packard Společnost Hewlett-Packard (HP) je předním světovým dodavatelem výrobků, technologií, řešení a služeb pro jednotlivce a podniky. Široká nabídka společnosti zahrnuje IT infrastrukturu, osobní počítače a přístupová zařízení, globální služby, výrobky pro tisk a zobrazování. HP ročně investuje 4 miliardy dolarů do výzkumu a rozvoje výrobků, řešení a nových technologií, aby tak mohla lépe uspokojit potřeby zákazník? a získávat nové trhy. HP vynalézá, vyrábí a dodává technologická zařízení, která posilují obchodní hodnotu, vytváří sociální hodnotu a zlepšují život zákazníků. Hewlett-Packard Education Services Leader v IT školeních a vzdělávacích řešeních
Nepřerušená přítomnost od roku 1967
Standardní školení: Profesní a osobní rozvoj
Elektronické systémy řízení vzdělávání
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| Consulting |
Advisory and consulting activities in the following areas are being offered:
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Free registration
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