ITIL Manager for Service Delivery, course
| Company | HEWLETT-PACKARD, s.r.o. |
|---|---|
| Date of the event | 12.1.2009 - 12.1.2009 |
| Applications deadline | 12.1.2009 |
| Price without VAT | 67 650 CZK | Price including 19% VAT | 80 504 CZK |
| Locality | Vyskočilova 1/1410, Praha, Czech Republic |
| Contact on the company | Petra Javůrková phone: +420 261 307 586 e-mail: skoleni_hp@hp.com (Please, set www.education.sk as information resource ) |
| Web | http://www.hp.cz/skoleni/kurz-detail.php?k=U8688S |
| Goal of the activity | This course is based on the Service Management model described in the IT
Infrastructure Library (ITIL). The course uses experiential education methods to
build individual knowledge and skills within a group context. Students work
through the theory interactively in classroom discussions and small groups, and
make extensive use of case studies and practical exercises. The course includes
course projects designed to facilitate understanding of the material and how it
can be applied in a practical situation. The course is designed to be taken with
the course in IT Service Support (U8687S).
Upon completion of this course, the successful student should:
|
| Target group |
|
| Conditions of acceptance |
|
| Age category | Adults |
| Category |
Computers - Other Management - Management of objects, processes, activities |
Detail of the company
| Company | HEWLETT-PACKARD, s.r.o. |
|---|---|
| Residence | Vyskočilova 1/1410, 14021, Praha, Czech Republic |
| Contact on the company |
Phone: +420 261 307 111 Fax: +420 261 307 394 E-mail: skoleni.hp@hp.com (Please, set www.education.sk as information resource )
|
| Web | www.hp.cz/skoleni |
| Description of the activity |
Hewlett-Packard Společnost Hewlett-Packard (HP) je předním světovým dodavatelem výrobků, technologií, řešení a služeb pro jednotlivce a podniky. Široká nabídka společnosti zahrnuje IT infrastrukturu, osobní počítače a přístupová zařízení, globální služby, výrobky pro tisk a zobrazování. HP ročně investuje 4 miliardy dolarů do výzkumu a rozvoje výrobků, řešení a nových technologií, aby tak mohla lépe uspokojit potřeby zákazník? a získávat nové trhy. HP vynalézá, vyrábí a dodává technologická zařízení, která posilují obchodní hodnotu, vytváří sociální hodnotu a zlepšují život zákazníků. Hewlett-Packard Education Services Leader v IT školeních a vzdělávacích řešeních
Nepřerušená přítomnost od roku 1967
Standardní školení: Profesní a osobní rozvoj
Elektronické systémy řízení vzdělávání
|
| Consulting |
Advisory and consulting activities in the following areas are being offered:
|
Free registration
Please register yourself and get a number of services for free which can make your work easier. Please select one of the two types of registration according to the requested range of services:
Company (personnel manager)
- all activites are displayed together with contact data
- arrange activities in order of date of proceedings or date of updating
- keeping interesting activities in your own list
- on-line ordering of activities where there is a picture of the shopping trolley – possibility to order the attendance in the educational activities for other employees as well
- setting the agent (sending information about new educational activities) for employees of the company at different email addresses
- sending an email of the newsletter about news of the project and current events
- searching for suppliers (educational companies, hotels or consulting companies) by means of sending requests to the registered companies
- setting display of the price with or without VAT (to be chosen) at the basic display
Individual
- all activites are displayed together with contact data
- on-line ordering of activities where there is a picture of the shopping trolley
- arrange activities in order of date of proceedings or date of updating
- keeping interesting activities in your own list
- setting the agent (sending information about new educational activities) to be sent at the email address entered during the registration
